Shipping policy

Shipping

delivery area

delivery time

send standard

The product will be shipped within 1-3 business days.

special area

The product will be shipped within 3-5 business days.

remote area

**Remote area / Special area add 2-3 business days**


note: 

  • Some items may take a lead time for production. and may result in Delivery has exceeded the specified time.
  • Some items that require special installation may be delivered directly to the customer by PoolBestbuy.

    Delivery area details:

    Bangkok
    Bangkok
    other provinces Krabi, Kanchanaburi, Kalasin, Kamphaeng Phet, Khon Kaen, Chanthaburi, Chon Buri, Chai Nat Employer Mai Trang, Trat, Tak, Nakhon Pathom, Nakhon Phanom, Nakhon Ratchasima, Nakhon Sawan, Nonthaburi Narathiwat Nan Kan Ram Pathum Thani, Prachin Buri, Pattani Abbottabad District Phangnga, Phatthalung Phichit, Phitsanulok, Phetchaburi Phetchabun, Phrae, Thailand Maha Sarakham Prachin Buri, Roi Et, Ranong, Rayong. Lop Buri, Lampang, Lamphun, Loei, Sisaket, Sakon Nakhon, Songkhla, Satun, Samut Prakan, Samut Songkhram, Samut Sakhon, Sa Kaeo, Saraburi, Sing Buri, Sukhothai, Suphan Buri, Surat Thani, Surin, Nong Khai, Nong Bua Lam Phu, Ang Thong, Amnat Charoen, Udon Thani, Uttaradit Thani and Uttaradit Thani.

    remote area

    		 island area, remote area
    special area  Narathiwat, Yala, Pattani
      

    Order Terms

    When customers place an order in poolbestbuy.com Must agree to the following terms:
    • Delivery starts at 50 baht. 
    • Free delivery is subject to the promotion conditions set by the company.
    • Goods over 25 kg cannot be shipped via Kerry, other carriers such as FLASH / Business Idea are needed.

    how to calculate weight

      Standard delivery (1-3 business days depending on distance)

      Delivery will depend on the distance and location of the customer.

      • Prices start at 50 baht, buy more than 1,500 baht. Free shipping nationwide
      • Free delivery is subject to the promotion conditions set by the company.

      Checking the delivery status (Track Order)

      Customers can check the situation of your delivery in 3 ways:
      • My order/order information
      • Contact staff via Help Center 095-424-6222
      • send email to helpcenter@poolbestbuy.com
      Standard delivery (2-3 business days)
      Tracking Number will be sent upon delivery. Once received, the parcel can be tracked in the link provided by the company.
      The shipping company to use depends on the customer's suitability for the fastest and most convenient way for the customer (Shipping companies e.g. KERRY/ FLASH/ Business Idea).

      order cancellation

      Orders can be canceled through the webpage system automatically. no cost

      There are two ways to cancel an order:

      • Contact staff via Help Center 095-424-6222
      • send email to helpcenter@poolbestbuy.com Click Here
        Updated on 3/3/2021