Membership and Point System Policy

PoolBestBuy E-commerce Membership and Point System Policy

Effective Date: 10/10/2023

1. Introduction

Welcome to PoolBestBuy, your trusted source for all your swimming pool needs. To enhance your shopping experience, we offer a Membership and Point System designed to reward loyal customers like you. This policy outlines the terms and conditions governing our Membership and Point System. By participating in our Membership and Point System, you agree to comply with these terms.

2. Membership Benefits

As a PoolBestBuy member, you will enjoy the following benefits:
  • Exclusive Discounts: Members will have access to exclusive discounts and promotions on selected products.
  • Reward Points: Members earn reward points on eligible purchases, which can be redeemed for discounts on future purchases.
  • Priority Support: Enjoy priority customer support to address any inquiries or concerns promptly.
  • Early Access: Get early access to new products, sales, and special events.
3. Eligibility

To become a PoolBestBuy member, you must meet the following eligibility criteria:
  • You must have a registered PoolBestBuy account.
  • You must be at least 18 years of age or the legal age of majority in your jurisdiction.
  • Membership may be subject to additional eligibility requirements, as determined by PoolBestBuy.
4. Earning Reward Points

Members can earn reward points through the following methods:
  • Purchases: Members earn points for each eligible purchase made on our website, based on the purchase amount.
  • Referrals: Members can earn bonus points by referring friends and family to PoolBestBuy. Bonus points will be awarded when the referred person makes their first purchase.
  • Special Promotions: From time to time, PoolBestBuy may offer special promotions or events where members can earn bonus points.
5. Point Redemption

Accumulated points can be redeemed for discounts on future purchases. Points can be redeemed as follows:
  • Members can redeem points during the checkout process for a discount on eligible products.
  • Points may not be exchanged for cash or transferred to another account.
6. Point Expiry

Points earned through the Membership and Point System are subject to expiry. Points will expire after 12 months of inactivity on your PoolBestBuy account. To keep your points active, make at least one eligible purchase within a 12-month period.

7. Membership Termination

PoolBestBuy reserves the right to terminate or suspend a member's Membership and Point System participation at any time, without notice, for any reason, including, but not limited to, violation of these terms or misuse of the program.

8. Modification and Termination of Program

PoolBestBuy reserves the right to modify or terminate the Membership and Point System, including the points earning and redemption structure, at its discretion, with or without notice.

9. Contact Us

If you have any questions or concerns regarding our Membership and Point System, please contact our customer support team at

By participating in the PoolBestBuy Membership and Point System, you agree to adhere to the terms and conditions outlined in this policy. PoolBestBuy reserves the right to amend this policy at any time. It is your responsibility to review this policy periodically for any updates or changes.

Thank you for choosing PoolBestBuy, and we look forward to providing you with excellent service and rewarding your loyalty through our Membership and Point System.